Your Service Experience
We had a technician come by today to service our laundry unit and he was great. The whole process from the first phone call to the technician coming was seamless and the customer service was fantastic. I was very impressed. It ended up being a simple fix, which was great, but somehow the technician still gave us 5 star service in that short time.
Thank you for everything; the tech was very smart and knew what he was doing.
Thank you for going above and beyond and doing the leg work to solve an issue that has been going on since 2021.
Sometimes it’s the little things that get your attention. My Bosch retractable oven rack would not pull out. I called Lincoln and the customer rep was polite and thorough – she understood my problem and immediately ran it by her technician. I was told they might be able to fix it but likely would need a new rack. I thanked them and thought about it – called back 15 minutes later and got a different rep that was just as helpful and had the details from my previous call.
I said I’d be willing to bring it in. I arrived a half hour later. Only had to wait 10 minutes when a technician advised me I should not have kept the rack in the oven for self-cleaning. He said to try some cooking oil on some openings in the rack. Went home, tried what he said and it worked like a charm. NO CHARGE. The whole experience was wonderful – couldn’t be better. If they’ll do that for something small – I’ll definitely be using them for ALL my appliance needs.
Very happy with Evert’s service; very knowledgeable and professional.
Peter was just wonderful! I’ll always go to Lincoln for service. I feel like I’m always talking to friends when I call there.
Great service call today. It was done efficiently and the problem with the oven is solved. Thank you!
Dan was fantastic and we really appreciated the support we received!.
Good Job, done quickly! Very pleased with the service.
Very pleased with Patrick’s service last week. He was wonderful, knowledgeable and great to have in our home.
Thank you, we really appreciated Brian’s service. Thorough and careful.
Vic was an excellent service man. He was prompt, efficient, knowledgeable and personable. He was careful to follow all COVID-19 safety protocols. I’m happy to say he fixed our problem and our dishwasher is up and running again.
The service technician fixed the issue our washing machine was having. Knew right away what the issue was. Couldn’t be more happy with Khone’s knowledge and professionalism. When I was booking the appointment the staff at the office were very kind, and great to speak and deal with. I recommend this place!
So pleased with the work done on the washer. It is running much quieter now. Wished we had called sooner.
Was an odd problem but the tech was very good and fixed the issue quickly. We’re very pleased!
Rohan did an excellent job!